Shipping policy

Shipping Policy

  • All orders are dispatched within 24-48 hours after the order is confirmed. 

  • The standard delivery time is between 2-7 business days from the date of placing the order.

Return Policy

  • Products purchased during B2G1, are NOT ELIGIBLE for returns/exchanges. They can only be replaced if there are any manufacturing defects within 7 days.

  • We gladly accept returns, exchanges, or replacements of ONLY unused merchandise within 7 days from the date of delivery.

  • Please note that all products must have their original tags, dust bags, and packaging boxes intact. All items should be unused and in brand-new condition.

  • GIFT BOX & Orders with FREE Gifts is not eligible for returns or exchanges as it is considered a final sale item.

  • If the product received is either damaged or has a manufacturing defect, contact Customer Service at support@frenchdiva.com  or simply message us on  WhatsApp +91 9773001373 within 48 hours of delivery.

  • The pick-up and delivery of the products will be taken care of by Frenchdiva.

  • For returns of Cash on Delivery (COD) orders, a Razorpay link will be sent to the registered mobile number..